Last Updated: February 2026
Welcome to Yenny Mandola Florals (“YM Florals,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, place an order, or interact with our business online or offline.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following information when you browse our website, place an order, submit an inquiry, or communicate with us.
A. Personal Information
Information you voluntarily provide may include:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order details
- Messages submitted through inquiry or contact forms
- Payment information processed securely by third-party providers
B. Automatically Collected Information
Certain information may be collected automatically through analytics tools and cookies, including:
- IP address
- Browser type
- Device type (mobile, tablet, desktop)
- Pages visited and time spent on the website
- Referring websites or links
- General geographic location
C. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality and performance
- Remember shopping cart activity
- Enable secure checkout functions
- Personalize your browsing experience
- Analyze website traffic and visitor behavior
You may disable cookies through your browser settings at any time.
2. How We Use Your Information
We use personal and non-personal information to:
- Process and fulfill floral and botanical orders
- Coordinate deliveries and event services
- Respond to inquiries and consultations
- Provide customer support
- Improve website performance and user experience
- Send occasional marketing communications if you opt in
- Maintain records for accounting, tax, and legal compliance
We do not sell, rent, or trade your personal information to third parties.
3. Payment Security & Data Protection
Protecting your information is important to us.
Payments are processed securely through trusted third-party providers such as:
- Stripe
- WooPayments
- Apple Pay
- Google Pay
We use SSL encryption and industry-standard security practices to help protect your information.
Additional safeguards include:
- Restricted access to customer information
- Secure website hosting environments
- No storage of full payment details on our servers
While we take reasonable precautions, no method of online transmission or storage is completely secure.
4. Sharing Your Information
We only share information with trusted third parties necessary to operate our business, including:
- Payment processors
- Delivery and shipping providers
- Website hosting and technical support services
- Email marketing and analytics platforms
These providers are expected to maintain confidentiality and comply with applicable privacy standards.
We may also disclose information when required to:
- Comply with legal obligations
- Protect our rights, customers, or property
- Prevent fraud or unauthorized activity
5. Data Retention
We retain information only as long as reasonably necessary for business or legal purposes.
Examples include:
- Order records retained for accounting and tax compliance
- Customer inquiries retained for service follow-up
- Marketing email data retained until you unsubscribe
- Analytics data retained according to platform settings
You may request deletion of your personal information at any time unless retention is required by law.
6. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Disable cookies through your browser settings
To make a privacy-related request, please contact us at:
yennymandola@gmail.com
7. Children’s Privacy
YM Florals does not knowingly collect personal information from children under the age of 13.
Our services and website are intended for adults.
8. Third-Party Links
Our website may contain links to third-party platforms such as Instagram, Facebook, YouTube, Pinterest, or payment providers.
We are not responsible for the privacy practices or content of those external websites and encourage you to review their policies separately.
9. Changes to This Policy
We may update this Privacy Policy periodically.
Any updates will be reflected by the “Last Updated” date at the top of this page.
Continued use of our website after updates constitutes acceptance of the revised policy.
10. Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Yenny Mandola Florals
Dripping Springs, Texas
yennymandola@gmail.com
(512) 787-4565